Terms of service

  1. Order & PaymentAll orders are subject to availability and confirmation of payment.We reserve the right to cancel or modify orders due to errors, stock shortages, or unforeseen issues.

  2. Shipping & DeliveryShipping is available to the US (primary service area).Delivery times are estimated and may vary; we are not liable for delays beyond our control.Return address for returns/exchanges: 22015 Wickfield Dr, Katy, TX 77450, US.

  3. Returns & RefundsContact us within 30 days of delivery for defective or incorrect products.Returns require original packaging and proof of purchase.Refunds will be processed after inspecting returned items (excludes shipping fees unless due to our error).

  4. Contact InformationFor inquiries, returns, or support: Email support@chairhugs.com or call +1 (281) 610-1865.

  5. General TermsChairHugs reserves the right to update these terms; changes will be posted on our platform.